How to Land a Remote Customer Service Job

In the US alone, the work-at-home population has grown 173% since 2005. Omni Interactions connect Gig Brand Ambassadors (GBAs) to clients in need of customer service agents to represent them via email, phone, text, chat, or social media. They pride themselves on offering competitive pay, flexible work schedules, and benefits such as paid time off, holiday pay, and health and life insurance. The company offers plenty of benefits to its employees including health, dental and vision insurance, vacation time, and holiday pay. Tech support agents combine their customer service skills with specialized technical and computer skills.

Customer support jobs are naturally suited to remote work since the work is mainly done via computer and phone. You can apply for a position as a technical support person. They communicate with their customers and offer solutions to their problems. They offer customer services jobs worldwide in over 50 languages. A quick Google search brings up several sites offering remote customer service jobs, from niche sites to standard job search websites.

Browse By Team

However, you may be wondering if you have what it takes to handle a remote customer service position. Whether you can leverage these connections or not, take the time to explore job boards created specifically for remote work or support roles. These online resources give you a sense of the wide breadth of what is remote customer service hiring companies. In this role, you’ll make a difference for others every day. This role has also proven to be an excellent starting point for long-term growth and advancement in our company. To work for Enterprise Holdings, go to its careers page and search for remote positions that match your interests.

Ask your friends and family if they have a contact in the field.
What is really nice about Alorica is that it hires workers as full-time employees and offers benefits such as health, disability, and life insurance as well as 401(k) retirement plans.
Finding a job can be difficult when your lifestyle doesn’t permit you to go into an office.
They have positions available for customer care representatives.

OneSupport offers full-time work-at-home IT technical support jobs that pay $12 per hour base pay; there are opportunities to earn $1 raises as you gain seniority. Work at home opportunities in [[[customer service]]] are a popular alternative to commuting to an office every day. Working at home, also known as telecommuting, is cost-effective for companies as it reduces overhead costs. Employees benefit by saving on commuting expenses and being able to generally choose the hours that they want to work. Customers also benefit due to the extended hours of availability in being able to speak with customer service representatives.

Customer Service Managers — What Do They Do?

Some receive commissions for sales on top of basic pay, while others only earn through commissions. This company pays from $8-$16/hour depending on how many individuals you call and how many calls you actually complete. In other words, as a Pleio Goodstart agent, you will be calling people and reminding them to take their medication and/or providing information about their prescriptions.

PinkCallers supplies small businesses with remote customer service reps who perform fundamental services for that company. PinkCallers’ reps book meetings, answer service calls and help organizations manage their employee scheduling. This position requires about 40 hours of work each week, and you can adjust your schedule based on your time zone. A live chat agent provides constant support to customers or prospects over live chat. For example, you’ll often be helping customers with questions they have while online shopping on your company’s website.

Remote Customer Service Jobs

Today, there are many part-time and full-time work-from-home customer service jobs available. They frequently have openings for work-from-home customer service jobs, which provide benefits such as paid training, health insurance, paid time off, and flexible schedules. Transcom is a global company that offers customer care, sales, technical support, and credit management services. Transcom has nearly 30,000 employees and serves more than 350 international brands in a variety of verticals, such as financial services, media, telecommunications, travel, and retail.